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Privacy Policy

At PopSpark, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

By using our website, you agree to the practices described below.

1. Information We Collect

When you visit or shop on our site, we may collect:

Personal Information

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment details (processed securely through our payment providers)

Automatic Information

When you browse our website, we automatically collect:

  • Device and browser information
  • IP address
  • Pages visited
  • Time spent on site
  • Referring websites

This helps us improve performance, security, and shopping experience.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Send order updates and confirmations
  • Provide customer support
  • Improve our website and products
  • Send marketing emails (only if you opt in)
  • Prevent fraud and keep our site secure

3. Kids’ Privacy

PopSpark is designed with kids in mind, but our website is intended for use by parents or guardians.

  • We do not knowingly collect personal information directly from children under 13.
  • If you believe a child has provided personal information, please contact us and we will remove it.

4. Sharing Information

We do not sell your personal information. We may share information only with trusted third parties that help us operate our business, such as:

  • Payment processors
  • Shipping providers
  • Email marketing platforms
  • Analytics services

These partners only receive the information needed to perform their services.

5. Cookies & Tracking

We use cookies and similar technologies to:

  • Keep your shopping cart working
  • Remember preferences
  • Improve website performance
  • Understand how visitors use our site

You can adjust cookie preferences through your browser settings.

6. Email Marketing

If you subscribe to our emails, we may send updates, promotions, or product news. You can unsubscribe anytime by clicking the unsubscribe link in any email.

7. Data Security

We take security seriously and use industry-standard measures to protect your data. Payment information is processed securely through trusted third-party providers — we do not store full payment details.

8. Your Rights

You may request to:

  • Access your personal information
  • Update or correct information
  • Delete your data
  • Opt out of marketing communications

To make a request, contact us anytime.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. Updates will be posted on this page with a revised date.